Last updated: [DATE LAST UPDATED]
We want you to be sure before you pay, which is why there is a free 7-day trial. This page explains refunds for paid plans.
Try it first
The free trial gives you 7 days, 100 answers and every Pro feature on one site, with no payment. Use it to check that PressLore fits your site.
Money-back window
If you buy a plan and it is not right for you, ask for a refund within [REFUND WINDOW, FOR EXAMPLE 14] days of the purchase and we will refund the full price. [CONFIRM AMOUNT OF USE ALLOWED, IF ANY]
After the window
After [REFUND WINDOW] days, yearly plans are not refunded for the time that has passed, unless the law says otherwise or the service did not work as described and we could not fix it.
How to ask
Email [SUPPORT EMAIL] with your order number. We reply within [RESPONSE TIME].
What happens to your key
When an order is refunded or cancelled, its licence key stops working and the chat on your site pauses. Your content and chat history stay in your own WordPress database.
How the money comes back
Refunds go to the original payment method through [PAYMENT PROVIDER]. It can take [DAYS] business days to appear, depending on your bank.
Your legal rights
This policy does not limit rights you have under consumer law where you live.